Upgrades allow you to stay with your current network and keep your existing number. Advantages of upgrading is that you usually don’t need to swap SIM cards or go through credit checks with a new network, and, because you don’t change your number, you don’t have to update friends, family and businesses with your new number.
Alternatives are to a) move to a new network and get a new number, b) move to a new network and port your existing number, or c) get a new number with your current network (known as a second line) and leave your current plan in place.
We offer upgrades on EE networks. Please contact our specialist upgrade team on 0345 413 6201 to check your eligibility for an upgrade.
For more information visit our upgrades page.
Can I keep my number?
Yes you can! Keeping your existing number is even easier when you upgrade – your number is simply transferred, by the network, onto to your new price plan, meaning there is no number porting needed. The whole process is completely hassle-free, leaving you to simply enjoy your new handset and contract!
I didn't buy my last contract from Go Mobile.co.uk. Can I still upgrade with you?
Yes you can! Here at Go Mobile.co.uk, we can upgrade absolutely everyone, regardless of where you got your existing mobile contract from.
When can I upgrade?
Typically, you can upgrade 45 days before your contract end date. Contact us on 0345 413 6201 to find out if you’re eligible.
I can't remember when my upgrade is due. How do I find out?
If you can’t recall when your upgrade is due, simply give us a call on 0345 143 6269 and we'll tell you when you’re eligible for a new phone contract and handset!